Managed Services and Cloud Infrastructure Cybersecurity and Security Operations

Managed Services and Cloud Infrastructure

The team that keeps your platforms performing at their best.

SOLGulf has been delivering managed technology services since 2017. More than 20 consultants are on-site in Saudi Arabia today.

years of managed service engagements

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on-site consultants in KSA

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24/7

Application support

SLA compliance

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Overview

Digital transformation programmes build platforms. What turns those platforms into lasting business value is everything that happens after go-live: the support model, the incident response, the release management, the monitoring, the continuous improvement. SOLGulf has been delivering this for Saudi Arabia’s largest organisations.

Our managed services practice runs application support, IT service management, cloud infrastructure operations and enterprise API platform management. We work across ServiceNow, Red Hat OpenShift, Google Apigee and Microsoft Azure platforms. Our team is physically present in the Kingdom, not operating from a remote delivery centre.

ServiceNow’s AI-powered operations capability, which SOLGulf configures and manages for clients, allows the AI to handle and resolve a significant proportion of routine support requests automatically. This means faster resolution for end users and a support team that can focus on more complex problems.

OpenShift Container Platform Operations

SOLGulf manages the day-to-day operations of containerised application environments on Red Hat OpenShift, including troubleshooting, capacity planning, automation and disaster recovery planning and testing.

Enterprise API Platform Management

API platforms are the integration layer that connects modern applications to legacy systems and external services. SOLGulf operates API platforms on Google’s enterprise platform, providing named support engineers, security governance, monitoring and a developer portal strategy.

Our AI and Data Programs

Azure AI and Microsoft Fabric Fast Track

From fragmented data to your first production AI use case on Microsoft platforms.

Agentic AI Delivery

Move beyond individual AI features to autonomous AI that can plan and execute multi-step tasks. Active at the Ministry of Culture.

Google Cloud AI and BigQuery Fast Track

Unified analytics and production AI on Google’s cloud data platform. Completed for a major Middle East telecoms provider.

IBM Watsonx AI Delivery

AI assistants and machine learning governance for organisations with an existing IBM investment.

Platforms and Technology

ServiceNow ITSM IT service management, incident, problem and change control

ServiceNow Now Assist AI-powered ticket triage and auto-resolution

Red Hat OpenShift Container platform operations and disaster recovery

Google Apigee X Enterprise API management and security governance

Microsoft Azure Cloud infrastructure, monitoring and security

VMware vSphere Virtualisation infrastructure

GitLab CI/CD pipeline operations

Client Stories

Leading Power and Water Developer

GCC

A major power and water developer had data spread across operational and IT systems, with no unified view and no reliable base for analytics.
SOLGulf ran a parallel programme, building the data platform and the first AI use case at the same time. The work reduced data preparation time by 40 to 60 percent and improved asset uptime by 20 to 25 percent.

National Cultural and Digital Authority

GCC

A national cultural and digital authority needed to set up a Digital Innovation Lab to accelerate technology-led innovation across more than 18 entities and deliver new digital services through a partner network.
SOLGulf set up the Lab, defined the technology architecture, and delivered an agentic AI strategy with a proof of concept and commercialisation roadmap. The programme recorded an 85 percent improvement in organisational adaptability.

Connect With Us

Each Project We Undertake is a Unique Opportunity

Whether you are modernizing infrastructure, planning AI adoption, or scaling digital services—we are ready to help.